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Delivery Terms

• Price doesn’t include Delivery Charge
• Orders will be delivered within 72 hours after receiving a confirmation email
• Customer Service will contact you within 24 hours to schedule a delivery date and time
• Payments can only be made Cash on delivery
• If a delivery fails, the order will be returned to Zen Cuisine. We will contact you within 24 hours to arrange a new delivery date and time or to pick it up from our kitchen
• Customers are required to sign a Proof of Delivery
• Orders must be immediately checked upon delivery to ensure that they meet the order placed. If the delivery do not comply with the placed order, they can be returned with the courier. Alternatively, contact Zen Cuisine by phone (+961 71 500 677 │ +961 76 768 705 │+961 81 690 200 ) or email (H.estephan@zenmcuisine.com │ R.antoun@zenmcuisine.com│ N.achkouty@zenmcuisine.com) within 12 hours. We will carefully examine the complaint and notify you of eligibility for replacement.
• Orders are non-refundable. Any cancellation/freezing of order should be given notice before 72 hours